Frequently Asked Questions

Yes. Anupam B2B is a business-only portal. You’ll need to register your company to access custom pricing, credit terms, and delivery options.

Yes. Employees can place orders, but you can enable a manager approval workflow if required.

Yes. You can save a draft order and return anytime to complete checkout.

Prices shown are exclusive of GST unless mentioned otherwise.
GST will be added at checkout.

Yes. Each client account is assigned pricing, discounts, and credit terms tailored to their business needs.

Credit terms are assigned individually based on your profile.
Standard terms apply unless otherwise agreed in writing.

WhatsApp: [Insert Number] – Email: [Insert
Email] – Phone: [Insert Phone] – Or simply use the Contact Us page on the Portal.

We deliver across Mumbai using our in-house team. For outstation orders, we ship via courier partners.

Yes. During checkout, you can select a preferred delivery date.

Yes. You can save and manage multiple delivery addresses in your account settings.

Damaged or defective products must be reported within 48 hours of delivery.
– Only unused products in original packaging are eligible for return.
– Customised/printed items are non-returnable.

Simply contact our support team via WhatsApp, email, or phone with your order ID.

We use SSL encryption and follow strict security practices. Please
see our Privacy Policy for details.

No. We only share limited data with delivery partners and IT providers necessary to fulfill your orders.

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